Privacy Policy

1. Information We Collect

1.1 Information You Provide Directly

• Account Information: When you create an account, we collect your email address and any profile information you choose to provide (such as your attachment style preferences).
• Message Content: When you use the Translate or Decode features, you submit message content for processing. This may include text you type or voice recordings you make.
• Partner Profile: Information you provide about your partner's attachment style to enable accurate translations.
• Communications: If you contact us for support, we collect the information you provide in your communications.

1.2 Information Collected Automatically

• Device Information: Device type, operating system version, unique device identifiers, and mobile network information.
• Usage Data: Information about how you use the App, including features accessed, time spent, and interaction patterns.
• Log Data: Error reports, crash logs, and performance data to help us improve the App.

1.3 Voice Data

When you use voice input features, your voice is processed to convert speech to text. Voice recordings are processed in real-time and are not permanently stored on our servers unless you explicitly save a translation.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the App's features and functionality
• Process your messages through our Translate and Decode features
• Personalize your experience based on your attachment style profile
• Send you technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze usage trends to improve user experience
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations

3. How We Process Your Messages

When you use the Translate or Decode features:

• Your message content is sent to our secure servers for AI processing
• Messages are processed in real-time to generate translations or interpretations
• We do not permanently store the content of your messages unless you explicitly save them
• We may retain anonymized, aggregated data to improve our AI models, but this data cannot be linked back to you
• We do not read, review, or access your personal messages for any purpose other than providing the Service

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We may share information with third-party vendors who perform services on our behalf, such as:

• Cloud hosting and infrastructure providers
• AI and natural language processing services
• Analytics providers
• Customer support tools

These providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.2 Legal Requirements

We may disclose your information if required by law, court order, or governmental authority, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

4.3 Business Transfers

If olively is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure authentication mechanisms
• Regular security assessments and updates
• Access controls limiting employee access to personal data

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to:

• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

Message content submitted for translation or decoding is not permanently stored unless you explicitly save it. Saved translations are retained until you delete them or your account.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-out: Opt out of certain data processing activities

To exercise these rights, please contact us at contact@yosha.dev.

8. Children's Privacy

The App is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we learn we have collected information from a child under 18, we will delete that information promptly.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using the App, you consent to the transfer of your information to these countries.

10. Third-Party Links and Services

The App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.

11. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect, use, and disclose
• The right to request deletion of your personal information
• The right to opt out of the sale of personal information (we do not sell personal information)
• The right to non-discrimination for exercising your privacy rights

12. European Privacy Rights

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including the rights described in Section 7 above, as well as:

• The right to withdraw consent at any time
• The right to lodge a complaint with a supervisory authority

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy in the App and updating the "Last updated" date. Your continued use of the App after such changes constitutes acceptance of the updated Privacy Policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

contact@yosha.dev